Responsible Gaming

Introduction

At Fair Go Casino, we believe gambling should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. We are committed to promoting responsible gambling practices and supporting our players in maintaining a healthy relationship with gaming.

Age Verification

Fair Go Casino is strictly for players aged 18 years and older (or the legal age of majority in your Australian state or territory). We verify all players' ages during registration and reserve the right to request documentation to confirm your eligibility to play.

If you are under the legal gambling age, please do not attempt to register or use our services.

Warning Signs of Problem Gambling

Problem gambling can develop without warning. Please be honest with yourself and watch for these warning signs:

• Spending more money on gambling than you can afford to lose
• Gambling with money intended for essential expenses (rent, bills, food)
• Chasing losses by gambling more to try to recover money lost
• Hiding your gambling activities or spending from family and friends
• Feeling anxious or irritable when unable to gamble
• Neglecting work, study, or personal relationships due to gambling
• Borrowing money to fund gambling activities
• Lying to others about the extent of your gambling
• Gambling to escape negative emotions or problems
• Unsuccessful attempts to reduce or stop gambling

If you recognize any of these signs in your behavior, please seek help immediately.

Self-Help Tools

Fair Go Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive regular reminders during play sessions about how long you have been gambling and how much you have spent
• Time-Out: Take a temporary break from gambling for a period you specify (hours or days)
• Self-Exclusion: Permanently close your account and exclude yourself from Fair Go Casino and affiliated sites

To activate any of these tools, visit your account settings or contact our customer support team. These tools are free and confidential.

Support Organizations in Australia

If you or someone you know is struggling with problem gambling, help is available from these trusted Australian organizations:

• Gambling Help Online (Australia) — www.gamblinghelponline.org.au — Free, confidential counseling and support services available 24/7
• Gamblers Anonymous Australia — Support groups and peer assistance throughout Australia
• Beyond Blue — 1300 224 636 — Mental health support (problem gambling often co-occurs with anxiety and depression)
• Lifeline Australia — 13 11 14 — Crisis support and counseling available 24/7

International Support Resources

If you are accessing Fair Go Casino from outside Australia, support is also available through:

• United Kingdom: GamCare (www.gamcare.org.uk) and GamStop (www.gamstop.co.uk)
• Canada: Responsible Gambling Council (www.responsiblegambling.org)
• United States: National Council on Problem Gambling (www.ncpgambling.org)

Take Action Today

If you think you may have a gambling problem, please reach out for help now. Problem gambling is a treatable condition, and support is available. Speaking to a counselor is confidential, free, and can make a real difference.

You are not alone, and it is never too late to seek help.